Credit Card Policy: To help us provide the best service possible and manage our schedule efficiently, we kindly require a valid credit card on file for all bookings. Rest assured, your card will only be charged in the event of a late cancellation or missed appointment, as outlined in our No Show and Cancellation Policy.
You’re welcome to use any preferred method of payment at the time of your visit during our regular reception hours. For online bookings, a card is required to secure your appointment. If you book over the phone, we’ll send you a secure intake form to complete and keep your reservation confirmed.
Cancellation Policy: We value your time and set aside your appointment especially for you. If you need to cancel or make changes, we kindly ask for at least 24 hours’ notice. This allows us the opportunity to offer that time to another client on our waiting list.
Cancellations made with less than 24 hours’ notice will incur a $50 fee. We truly appreciate as much notice as possible—if it’s after hours, sending both an email and leaving a voicemail gives us the best chance of receiving your message in time.
No Show Policy: We completely understand that life can be unpredictable. However, if an appointment is missed without notice, a $100 fee will apply.
We kindly encourage you to let us know as early as possible if you’re unable to attend—we’re always happy to help you reschedule.
Thank you for your understanding and support!
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Liette is a dedicated and skilled medical aesthetics professional with a foundation in nursing. She earned her Bachelor’s Degree in Nursing from Dalhousie University in 2005, launching a rewarding 12-year career in the fast-paced environment of emergency medicine. While she thrived in the ER, her innate artistic talents and passion for aesthetics eventually led her to a new calling—medical aesthetics.
For the past seven years, Liette has immersed herself in the world of advanced aesthetic medicine, mastering the art and science of lasers and injectables. Committed to continuous learning, she remains at the forefront of the industry, refining her techniques and integrating the latest innovations to deliver exceptional results.
With a deep dedication to patient care, Liette ensures that every client who sits in her chair feels heard, valued, and fully informed. Her meticulous attention to detail and ability to customize treatments using cutting-edge technology allow her to achieve optimal, natural-looking results tailored to each individual.
In Liette’s hands, you can trust that you are receiving expert care with an unwavering commitment to excellence.
Liette is a dedicated and skilled medical aesthetics professional with a foundation in nursing. S...
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Safa Grenke
Nurse
Safa is a dedicated aesthetic nurse who embarked on her nursing journey with one clear goal in mind: to help people feel their absolute best. Driven by her passion for regenerative medicine, she is constantly on the lookout for the latest technologies and techniques that make a real difference in the field of aesthetics.
Her love for research fuels her commitment to staying at the forefront of industry advancements, always seeking new ways to enhance her clients’ appearance and well-being. If there’s an innovation that could significantly impact someone’s aesthetic journey, Safa is already diving into it. Safa’s love for research keeps her ahead of the curve, always exploring the latest Health Canada-approved innovations to ensure her clients receive the best options available.
In founding Deviva Skin Lab, Safa created a welcoming space where individuals can feel heard and confident in addressing their unique concerns. Whether through collagen-enhancing devices, injectables, or neuromodulators, Safa works tirelessly to find the best solutions for her clients, combining various modalities and cutting-edge technology to achieve optimal results.
She believes that beauty is about more than just the way you look—it’s about how you feel on the inside, too. When she’s not at the clinic, Safa enjoys biking the wine trails around the Okanagan and spending quality time with her family.
Safa is a dedicated aesthetic nurse who embarked on her nursing journey with one clear goal in mi...
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Dr Haile Michaelson
BA, ND CHt
Dr. Haile Michaelson is a naturopathic doctor with 15 years of experience and special passion for mental health, trauma recovery, hormone balance, and nervous system optimization. She holds advanced certifications in IV vitamin infusions, acupuncture, prescribing, bio-identical hormones, eating disorder recovery, and trauma recovery. She teaches mind body coaching, meditation and neurolinguistic programming and is passionate about the intersection of science and spirituality, and incorporates all levels of mind body spirit with her patients.
Dr. Haile Michaelson is a naturopathic doctor with 15 years of experience and special passion for...
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